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Where photos are stored, backups

In short: photos and the database live on one server in a data centre in the EU (France). Every day the database (accounts, galleries, settings — not the photos) is backed up, encrypted, to separate storage in the EU and kept up to 30 days. Photos are not backed up. Keep your own copy of the originals.

What Where Backup
Photos (originals and the smaller copies for viewing) picsme server, data centre in the EU (France) None — one copy on the server
Database: your account, galleries, sections, settings, access passwords, selections Same server Daily, encrypted, separate storage in the EU, kept up to 30 days
Technical copy of the database before each service update Same server The 5 most recent are kept

Traffic between the browser and the server goes directly to the server in the data centre and is encrypted all the way (TLS). Files on the server’s disk are not encrypted; they are protected by access control instead: unpredictable addresses, passwords, isolated services with no open ports.

  • Keep the originals. If the server’s disk failed, your galleries and settings would come back from the backup, but the photos would have to be uploaded again.
  • Deleting is final. A deleted gallery or account disappears from the service immediately and its photo files are erased within a day. The database backups that still mention it expire within 30 days.